Windows 7 - IT Essentials: PC Hardware and Software (Version 4.1)

1
A user notices that some of the programs that are installed before upgrading to Windows 7 no longer function properly. What can the user do to fix this problem?
#Reinstall the programs in Compatibility Mode.

2
Which statement about Windows 7 is correct?
#Windows 7 Home Premium cannot be joined to a domain.

3
A technician is configuring a kiosk PC in the office lobby for customer use. This kiosk needs to be able to display information in English, French, and Spanish. The technician has decided to use Multilingual User Interface packs with Windows 7 to provide the capability of switching easily between languages. What is the minimum version of Windows 7 the technician can use to support this feature?
#Windows 7 Ultimate

4
Which statement about Windows 7 is correct?
#Windows 7 Starter is only available for netbook computers.

5
A user decides to install the Windows 7 operating system on the hard drive of a PC using the default settings. The user creates a single partition using the entire space on the hard drive. What file system will the partition be formatted with during the install?
#NTFS


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Chapter 11 Exam - IT Essentials: PC Hardware and Software (Version 4.1)

1
On what media is information stored when an SSD is installed?
#static RAM

2
What manufacturing process makes a multicore processor operate faster than a single-core processor on the same motherboard?
#The multicore processors are designed with lower Level 2 caches on the chip, and they make better use of the cache on the motherboard.

3
A technician fails to successfully boot a computer into Safe Mode. The technician then successfully boots the computer using a Windows boot disk. What is the most likely cause of the problem?
#hard drive failure

4
A technician begins gathering data from a customer by asking open-ended questions. Which question is a proper open-ended question?
#What happens when the PC is powered on?

5
Which tool would be the best to use to test the voltage output on every pin of a SATA connector?
#multimeter

6
A technician is helping a client select additional RAM for a computer. Which three items should be considered when updating RAM? (Choose three.)
#The memory must be compatible with the motherboard.
#The new memory must be the same type as the memory already present.
#The speed of the new memory must be the same or faster than the existing memory.

7
What type of motherboard bus carries memory locations?
#address

8
Which two ports are used to connect external media readers to a computer? (Choose two.)
#FireWire
#USB

9
A technician is upgrading a computer motherboard and has successfully replaced a single core CPU with a dual core CPU. What should be checked to ensure that the dual core CPU now operates correctly?
#Ensure that the front-side bus settings match the speed of each CPU core.

10
A customer needs help selecting a new power supply for an existing computer. Which two questions should a salesperson ask to help the customer? (Choose two.)
#What is the size of the case, and which type of motherboard is in the computer?
#Which components are currently being used on the computer, and what new components may be added to the computer?

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just for tell, i got 76 in chapter 11