Chapter 11 Exam - IT Essentials: PC Hardware and Software (Version 4.1)

1
On what media is information stored when an SSD is installed?
#static RAM

2
What manufacturing process makes a multicore processor operate faster than a single-core processor on the same motherboard?
#The multicore processors are designed with lower Level 2 caches on the chip, and they make better use of the cache on the motherboard.

3
A technician fails to successfully boot a computer into Safe Mode. The technician then successfully boots the computer using a Windows boot disk. What is the most likely cause of the problem?
#hard drive failure

4
A technician begins gathering data from a customer by asking open-ended questions. Which question is a proper open-ended question?
#What happens when the PC is powered on?

5
Which tool would be the best to use to test the voltage output on every pin of a SATA connector?
#multimeter

6
A technician is helping a client select additional RAM for a computer. Which three items should be considered when updating RAM? (Choose three.)
#The memory must be compatible with the motherboard.
#The new memory must be the same type as the memory already present.
#The speed of the new memory must be the same or faster than the existing memory.

7
What type of motherboard bus carries memory locations?
#address

8
Which two ports are used to connect external media readers to a computer? (Choose two.)
#FireWire
#USB

9
A technician is upgrading a computer motherboard and has successfully replaced a single core CPU with a dual core CPU. What should be checked to ensure that the dual core CPU now operates correctly?
#Ensure that the front-side bus settings match the speed of each CPU core.

10
A customer needs help selecting a new power supply for an existing computer. Which two questions should a salesperson ask to help the customer? (Choose two.)
#What is the size of the case, and which type of motherboard is in the computer?
#Which components are currently being used on the computer, and what new components may be added to the computer?

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just for tell, i got 76 in chapter 11