Chapter 14 Exam - IT Essentials: PC Hardware and Software (Version 4.1)

1  
Which two printer parts should be cleaned with a damp cloth? (Choose two.)
    #roller surfaces in dot matrix printers
    #print head in inkjet printers

2  
Which Windows component allows the Windows operating system to output graphics to a computer screen or print device?
    #GDI

3  
Which type of port is used for low-speed dot matrix printers?
    #Serial

4  
Which two parts, one in a laser printer and one in a dot matrix printer, should be allowed to cool before attempting any repairs? (Choose two.)
    #fuser assembly
    #print head

5  
Which two methods are often used to connect a lower-cost printer to a Windows XP network? (Choose two.)
    #Use a separate print server.
    #Connect to a networked computer and share the printer.

6  
Which two items can help extend the life of an inkjet printer? (Choose two.)
    type of ink
    paper type

7  
A user reports that whenever he needs to print a document, the print job process is automatically sent to the wrong network printer. Which path should the user follow to resolve this problem in Windows XP?
    #Start > Control Panel > Printers and Faxes, right-click the printer, and then select Set as Default Printer

8  
What two solutions would fix the problem that occurs when every page that is printed by a laser printer produces lines or streaks? (Choose two.)
    #Replace the drum.
    #Use the cleaning utility to clean the cartridge nozzles.

9  
Which path will allow a user to add a printer in Windows XP?
    #Start > Control Panel > Printers and Faxes > Add a Printer

10  
What could be a result of printing with paper that has become damp because of high humidity?
    #Paper jams are more frequent.

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